Intercom
Customer messaging platform for support, marketing, and sales
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★★★★★Customer SupportEst. 2011
Intercom is a customer messaging platform combining live chat, chatbots, a help center, and outbound messaging in one tool for support and growth teams.
Pricing
Essential
USD 39.00/mo
Shared inbox, basic automation, help center.
Advanced
USD 99.00/mo
AI features, workflows, multiple inboxes.
Pros
- ✓ Best-in-class in-app messaging
- ✓ Powerful product tours and outbound messaging
Cons
- ✗ Very expensive per seat
- ✗ Pricing model is confusing with add-ons
Features
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Live ChatYes
•
Ticket ManagementYes
•
Knowledge BaseYes
•
AutomationYes
Integrations
SlackSalesforceGitHubZapierStripe